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Closure FAQs

Re-open Plan

When will the library fully open?

 

 

PWPL has rolled back to Curbside and Digital Resources for the immediate future. Curbside hours are:

Monday – Thursday: 10:00 pm – 6:00 pm

Friday – Saturday: 10:00 am – 5:00 pm

 

How do I pick up items I've placed on hold?
Where can I return library materials?

Return materials to the PWPL parking lot book dropbox. Other dropboxes available to deposit materials include Sands Park, the Westwood Mall (Near main entrance), Chocolay Township Hall, and outside the Skandia Township Hall.

 

 

Borrowing During the Closure

Can I browse for books now?

You can browse our collections through the online catalog link, place holds, and pick them up via curbside service.  Curbside is available for patrons Mon - Thurs, 10 - 6, and Fr- Sat, 10 - 5. When you are notified materials are ready for pick-up, schedule an appointment through this Calendly link.

How do I return materials?

Please only return materials in the following exterior drop boxes. The drop slots at the circulation desk will no longer be accepting returns.

  • PWPL parking lot
  • PWPL Foyer, right side upon entry
  • Sands at the Sands Park
  • Marquette at the Westwood Mall in front of the former Younkers store
  • Chocolay at the Chocolay Township Hall outside the main door.
  • Skandia outside the Township Hall

 

Is the library charging fines?

No. The library will be waiving all fines generated during this time. 

 

What happens if an item was already overdue during the initial closure? Is it still accruing fines?

We are waiving currently waiving fees.  No accounts will be referred to collections during this time.

What about physical holds?

You can schedule a curbside pick up after you are notified that your materials are in.

Please call 906-228-9510 if you want help with any materials you have put on hold.

Have any digital checkout limits been increased?

Yes. You can now check out 6 books from Libby by Overdrive, and place up to 4 books on hold. 

Has PWPL invested more money in eBooks and audiobooks?

YES! PWPL has added an additional $3,000 in content to Overdrive. Many other UP libraries have added additional content as well. We have also added more digital resources--WorldBook eBooks and Value Line. To discover more of our digital resources, visit our Reference Help page. 

Can I still drop off old batteries?

Please hold onto your old batteries until we move to the next phase of our reopening plan.

Library Accounts During Phase 3

Can I get a library card?

Yes. We are doing library card registration via curbside, so call 906-228-9510 to begin the registration process. You can also start the registration process and get access to digital materials immediately by clicking here.  Online registration cards only lasts 30 days, so you will need to come to the library’s curbside service to get your permanent physical card within the month.

I live outside the PWPL service area. Can I get a Library Card?

Library cards for non-residents are available for the following costs:

3 months for $30

6 months for $60

12 months for $115

Call the circulation desk to make an appointment for a non-resident card at 906-228-9510. If your ID address differs from your current address, bring proof of residency, like a piece of mail.

My account is blocked due to fines. Is the library unblocking accounts for online use during the closure?

Yes. The Peter White Public Library is temporarily unblocking cards through the closure period. We are doing this as patrons individually request it. Requests can be made by calling the Reference Desk at (906)226-4311 or email refdesk@uproc.lib.mi.us

Can I get a library card that doesn’t need to be activated in person?

You can register online for a library card and that will get you immediate access to the online digital materials the library offers and will allow you to place holds.  However, this card is only active for 30 days. You will need to come to curbside service within the month to get your permanent physical card for continued access.

 

Can I use the computers? How do I make prints and copies?

Computers are not available at this time, but you can still make prints and copies via curbside. Please make sure we have received your item to print before scheduling a curbside appointment. Feel free to make a curbside appointment anytime if you just need a copy.

Is proctoring available?

Proctoring is not available at this time.

Can I get a passport?

Passports are not available at this time.

I'm an NMU student who accidentally took my PWPL material home with me during quarantine. What can I do?

If you accidentally brought PWPL materials home with you, simply place them in
your local library's return box, and they will come back to us.

 

Express In-Person Service STARTS MONDAY, JAN 25 at 12 noon. For more info, click here.
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